ZIVELO
MARKET READY KIOSKS, SIGNAGE AND SOFTWARE
LEARN MORE GET STARTED WITH WEBRTC TODAY!
ZIVELO
MARKET READY KIOSKS, SIGNAGE AND SOFTWARE
LEARN MORE GET STARTED TODAY!
ZIVELO

Client:  ZIVELO

Founded: 2008

Headquarters: Scottsdale, AZ

Website: zivelo.com

Industry: Computer Hardware & Software

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COMPANY OVERVIEW

ZIVELO designs, engineers, manufactures, and distributes public terminal systems throughout the world.  ZIVELO has quickly grown to become the leading self-service technology brand by offering a sleek and sophisticated product design and an intuitive user experience.

In both 2013 & 2014, ZIVELO ranked on the Inc. 5000 list as one of the fastest growing companies in the U.S., and in 2013 was recognized by Inc. as one of the top three fastest-growing computer hardware companies in the country.

Furthermore, ZIVELO was recognized by Forbes, the Huffington Post, and Mashable for its business growth and its environmental sustainability initiatives. ZIVELO has doubled sales every year and boasts clients from Mercedes-Benz, Google, Nike, FBI and Coca-Cola for starters. Its kiosk configurations are used in more than 35 industries including healthcare, retail, transportation and business administration, for clients ranging from the Fortune 100 to nearly every branch of the US government.

CHALLENGE

In order to continue to drive growth and innovation, ZIVELO came to Blacc Spot Media desiring to build a rapid prototype to support the enhancement of a new software implementation that utilizes Web Real-Time Communications (WebRTC).

Such an implementation would allow for the incorporation of live audio and video into their next-generation kiosk solutions. The goal was to be able to demonstrate to ZIVELO’s executive leadership how incorporating WebRTC technology in their application solution would allow for the seamless upgrading of outdated legacy audio/video systems.

OUR ROLE

The Blacc Spot Media team was able to assess the needs and goals of ZIVELO and subsequently build and deploy a prototype.  The prototype was able to demonstrate the capabilities of WebRTC embedded directly into the ZIVELO next-generation kiosk.

This custom built solution featured on-demand support with live customer service representatives via real-time audio and video chat.  Agents were now able to provide efficient, interactive customer support through guided on-screen assistance and recommendations. By providing customers with live customer support when it came to making decisions regarding purchases has helped ZIVELO customers increase brand loyalty and customer satisfaction.

ZIVELO
COMPANY OVERVIEW

ZIVELO designs, engineers, manufactures, and distributes public terminal systems throughout the world.  ZIVELO has quickly grown to become the leading self-service technology brand by offering a sleek and sophisticated product design and an intuitive user experience. In both 2013 & 2014, ZIVELO ranked on the Inc. 5000 list as one of the fastest growing companies in the U.S., and in 2013 was recognized by Inc. as one of the top three fastest-growing computer hardware companies in the country.

Furthermore, ZIVELO was recognized by Forbes, the Huffington Post, and Mashable for its business growth and its environmental sustainability initiatives. ZIVELO has doubled sales every year and boasts clients from Mercedes-Benz, Google, Nike, FBI and Coca-Cola for starters. Its kiosk configurations are used in more than 35 industries including healthcare, retail, transportation and business administration, for clients ranging from the Fortune 100 to nearly every branch of the US government.

CHALLENGE

In order to continue to drive growth and innovation, ZIVELO came to Blacc Spot Media desiring to build a rapid prototype to support the enhancement of a new software implementation that utilizes Web Real-Time Communications (WebRTC). Such an implementation would allow for the incorporation of live audio and video into their next-generation kiosk solutions. The goal was to be able to demonstrate to ZIVELO’s executive leadership how incorporating WebRTC technology in their application solution would allow for the seamless upgrading of outdated legacy audio/video systems.

OUR ROLE

The Blacc Spot Media team was able to assess the needs and goals of ZIVELO and subsequently build and deploy a prototype.  The prototype was able to demonstrate the capabilities of WebRTC embedded directly into the ZIVELO next-generation kiosk.

This custom built solution featured on-demand support with live customer service representatives via real-time audio and video chat.  Agents were now able to provide efficient, interactive customer support through guided on-screen assistance and recommendations. By providing customers with live customer support when it came to making decisions regarding purchases has helped ZIVELO customers increase brand loyalty and customer satisfaction.

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A FEW OF OUR CLIENTS
WEB REAL-TIME COMMUNICATIONS (WEBRTC) ENABLED SOLUTIONS
ultra mobile

“Blacc Spot Media’s experience in next generation WebRTC technology and network infrastructure provided us with the ability to scale and protect the integrity of our platform.”

Jonathan Lin, General Manager

Chrysmo

“To other startup founders and dreamers, in Blacc Spot Media – you’ll find the ideal partner to give flight to your dreams.”

Manoj Doshi, Founder & CEO

Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Contact Sales Learn More
A FEW OF OUR CLIENTS
ultra mobile

“Blacc Spot Media’s experience in next generation WebRTC technology and network infrastructure provided us with the ability to scale and protect the integrity of our platform.”

Jonathan Lin, General Manager

Chrysmo

“To other startup founders and dreamers, in Blacc Spot Media – you’ll find the ideal partner to give flight to your dreams.”

Manoj Doshi, Founder & CEO

Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Learn More Contact Sales