STRATUS VIDEO
VISUAL CONVERSATIONS. VITAL CONNECTIONS.
LEARN MORE GET STARTED WITH WEBRTC TODAY!
STRATUS VIDEO
VISUAL CONVERSATIONS. VITAL CONNECTIONS.
LEARN MORE GET STARTED TODAY!
Stratus Video

Client:  Stratus Video

Founded: 2011

Headquarters: Clearwater, FL

Website: stratusvideo.com

Industry: Language Services & Telehealth

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PROJECT OVERVIEW

Stratus Video is a provider of comprehensive cloud based language services and telehealth solutions. The company offers a complete language services solution that includes over-the-phone, video remote, and onsite interpretation along with an easy-to-use translation service. Stratus also provides care coordination solutions and healthcare services for urgent care, virtual visits, hospital discharge follow-ups, and behavioral health for 120 health systems that serve over 1,500 hospitals and clinics nationwide.

The Stratus Video platform utilizes Web Real-Time Communications (WebRTC) to provide interpreters via live audio and video communication through a care provider’s own healthcare delivery system. Stratus Video’s on-demand solution enables healthcare staff to quickly connect with interpreters in over 175 spoken and sign languages.  

CHALLENGE

While providing world-class language services solutions remain a top priority for Stratus Video, the company recently launched a new telehealth division which focuses on providing remote patient care through the use of innovative technology such as WebRTC.  During the transition from a language services platform to a comprehensive software solution that integrated telehealth, Stratus began experiencing issues with call quality, hospital bandwidth utilization, security and optimizations.

The company wanted to validate their solution to make sure interpreters could be easily integrated seamlessly into any conversation within their telehealth application across disparate and sometimes constrained network conditions. Stratus also wanted to to automate and enhance their existing workflow in order to provide better staff utilization and desired physician convenience as the solution expanded and grew.

In order to address these challenges, Blacc Spot Media recommended a comprehensive WebRTC Technology Assessment of their existing system that provided an in-depth look at Stratus’ entire complex system, which had many integral parts working together and provided recommendations that would improve the system’s efficiency and overall quality and performance.   

OUR ROLE

Stratus Video engaged Blacc Spot Media’s team of domain experts to conduct a WebRTC Technology Assessment in order to validate their existing solution’s ability to scale and support their growing business.  Our WebRTC Technology Assessments help companies leverage our specialized experience to facilitate informed technology decision making. During our assessment we conducted a full analysis of the Stratus Video system architecture, third-party components and legacy integrations to gain a greater insight into their solution.

Our team prepared both short and long term recommendations based on Stratus Video’s organizational goals and objectives outlined on their product roadmap. We were able identify key components and improvement areas within Stratus Video platform that has improved overall call quality and resource utilization within the system. As a result, Stratus Video has seen decrease of over 60% in server utilization and an increase in call success rates by over 30%.

In addition, our team identified UX/UI enhancements within the Stratus Video platform that improved user experience and customer satisfaction making the system easier to use by their clients.

Stratus Video
PROJECT OVERVIEW

Stratus Video is a provider of comprehensive cloud based language services and telehealth solutions.  The company offers a complete language services solution that includes over-the-phone, video remote, and onsite interpretation along with an easy-to-use translation service. Stratus also provides care coordination solutions and healthcare services for urgent care, virtual visits, hospital discharge follow-ups, and behavioral health for 120 health systems that serve over 1,500 hospitals and clinics nationwide.

The Stratus Video platform utilizes Web Real-Time Communications (WebRTC) to provide interpreters via live audio and video communication through a care provider’s own healthcare delivery system. Stratus Video’s on-demand solution enables healthcare staff to quickly connect with interpreters in over 175 spoken and sign languages.  

CHALLENGE

While providing world-class language services solutions remain a top priority for Stratus Video, the company recently launched a new telehealth division which focuses on providing remote patient care through the use of innovative technology such as WebRTC.  During the transition from a language services platform to a comprehensive software solution that integrated telehealth, Stratus began experiencing issues with call quality, hospital bandwidth utilization, security and optimizations.

The company wanted to validate their solution to make sure interpreters could be easily integrated seamlessly into any conversation within their telehealth application across disparate and sometimes constrained network conditions. Stratus also wanted to to automate and enhance their existing workflow in order to provide better staff utilization and desired physician convenience as the solution expanded and grew.

In order to address these challenges, Blacc Spot Media recommended a comprehensive WebRTC Technology Assessment of their existing system that provided an in-depth look at Stratus’ entire complex system, which had many integral parts working together and provided recommendations that would improve the system’s efficiency and overall quality and performance.   

OUR ROLE

Stratus Video engaged Blacc Spot Media’s team of domain experts to conduct a WebRTC Technology Assessment in order to validate their existing solution’s ability to scale and support their growing business.  Our WebRTC Technology Assessments help companies leverage our specialized experience to facilitate informed technology decision making. During our assessment we conducted a full analysis of the Stratus Video system architecture, third-party components and legacy integrations to gain a greater insight into their solution.

Our team prepared both short and long term recommendations based on Stratus Video’s organizational goals and objectives outlined on their product roadmap. We were able identify key components and improvement areas within Stratus Video platform that has improved overall call quality and resource utilization within the system. As a result, Stratus Video has seen decrease of over 60% in server utilization and an increase in call success rates by over 30%.

In addition, our team identified UX/UI enhancements within the Stratus Video platform that improved user experience and customer satisfaction making the system easier to use by their clients.

GET STARTED TODAY
A FEW OF OUR CLIENTS
WEB REAL-TIME COMMUNICATIONS (WEBRTC) ENABLED SOLUTIONS
ultra mobile

“Blacc Spot Media’s experience in next generation WebRTC technology and network infrastructure provided us with the ability to scale and protect the integrity of our platform.”

Jonathan Lin, General Manager

Chrysmo

“To other startup founders and dreamers, in Blacc Spot Media – you’ll find the ideal partner to give flight to your dreams.”

Manoj Doshi, Founder & CEO

Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Contact Sales Learn More
A FEW OF OUR CLIENTS
ultra mobile

“Blacc Spot Media’s experience in next generation WebRTC technology and network infrastructure provided us with the ability to scale and protect the integrity of our platform.”

Jonathan Lin, General Manager

Chrysmo

“To other startup founders and dreamers, in Blacc Spot Media – you’ll find the ideal partner to give flight to your dreams.”

Manoj Doshi, Founder & CEO

Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Learn More Contact Sales