FORTUNE 500 TOOL MANUFACTURER
DIY (DO-IT-YOURSELF) PROJECTS
LEARN MORE GET STARTED WITH WEBRTC TODAY!
FORTUNE 500 TOOL MANUFACTURER
DIY (DO-IT-YOURSELF) PROJECTS
LEARN MORE GET STARTED TODAY!

Client:  Fortune 500 Tool Manufacturer

Industry: Hardware

GET STARTED TODAY!

Let us know how we can help you get started with your WebRTC enabled app.

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Disclaimer: Due to restrictions placed in our contract with this client, we are only allowed to describe the services we performed without mentioning the client’s name.

PROJECT OVERVIEW

Our client built an app that walks users through Do-It-Yourself (DIY) projects that they might not have had the confidence to attempt. Users can select a project—say, installing a new kitchen sink—and will see short videos illustrating each step of the process.

Powered by WebRTC, the app includes the option to contact a Pro Advisor in real-time if the homeowner still has questions. The app also features a shopping list for each project and the tools for the project can be purchased on Amazon if the user needs to order any or all of the tools and materials he or she might need.

CHALLENGE

The app matches homeowners with Pro Advisors who all have years of experience in home improvement and repair for a 1:1 video chat. The Pro Advisors can help do-it-your-selfers understand the scope of their project and what tools and materials they will need to get started. They can also answer how-to questions that inevitably come up along the way or help homeowners understand when they may want to hire a local pro to do the job for them.

Shortly after launching the app, our client noticed a decline in their overall call success rate as they began to field the numerous homeowner requests for Pro Advisors in the application.

OUR ROLE

Our client came to Blacc Spot Media in need of our expertise to resolve some call quality issues with their app that needed to be corrected quickly and efficiently. TokBox was the chosen Platform as a Service (PaaS) to build the app. As TokBox vendor partners, the real-time communications experts at Blacc Spot Media possessed extensive knowledge of the solution allowing us to work quickly and efficiently to correct the issues that our clients team was experiencing.

Utilizing our an in depth WebRTC Technology Assessment, we conducted a full analysis of the application’s system architecture.  During the course of our deep-dive assessment into their web, Android and iOS apps, we determined optimizations and performance enhancements that ultimately increased their call quality success rate by over 43%.

From engagement to stress testing and submission of the final executive report, we worked with our client’s executive leadership team to ensure that their product and processes were aligned with the organization’s business goals.

Our client built an app that walks users through Do-It-Yourself (DIY) projects that they might not have had the confidence to attempt. Users can select a project—say, installing a new kitchen sink—and will see short videos illustrating each step of the process.

Powered by WebRTC, the app includes the option to contact a Pro Advisor in real-time if the homeowner still has questions. The app also features a shopping list for each project and the tools for the project can be purchased on Amazon if the user needs to order any or all of the tools and materials he or she might need.

PROJECT OVERVIEW

Our client built an app that walks users through Do-It-Yourself (DIY) projects that they might not have had the confidence to attempt. Users can select a project—say, installing a new kitchen sink—and will see short videos illustrating each step of the process.

Powered by WebRTC, the app includes the option to contact a Pro Advisor in real-time if the homeowner still has questions. The app also features a shopping list for each project and the tools for the project can be purchased on Amazon if the user needs to order any or all of the tools and materials he or she might need.

CHALLENGE

The app matches homeowners with Pro Advisors who all have years of experience in home improvement and repair for a 1:1 video chat. The Pro Advisors can help do-it-your-selfers understand the scope of their project and what tools and materials they will need to get started. They can also answer how-to questions that inevitably come up along the way or help homeowners understand when they may want to hire a local pro to do the job for them.

Shortly after launching the app, our client noticed a decline in their overall call success rate as they began to field the numerous homeowner requests for Pro Advisors in the application.

OUR ROLE

Our client came to Blacc Spot Media in need of our expertise to resolve some call quality issues with their app that needed to be corrected quickly and efficiently. TokBox was the chosen Platform as a Service (PaaS) to build the app. As TokBox vendor partners, the real-time communications experts at Blacc Spot Media possessed extensive knowledge of the solution allowing us to work quickly and efficiently to correct the issues that our clients team was experiencing.

Utilizing our an in depth WebRTC Technology Assessment, we conducted a full analysis of the application’s system architecture.  During the course of our deep-dive assessment into their web, Android and iOS apps, we determined optimizations and performance enhancements that ultimately increased their call quality success rate by over 43%.

From engagement to stress testing and submission of the final executive report, we worked with our client’s executive leadership team to ensure that their product and processes were aligned with the organization’s business goals.

GET STARTED TODAY
A FEW OF OUR CLIENTS
WEB REAL-TIME COMMUNICATIONS (WEBRTC) ENABLED SOLUTIONS
ultra mobile

“Blacc Spot Media’s experience in next generation WebRTC technology and network infrastructure provided us with the ability to scale and protect the integrity of our platform.”

Jonathan Lin, General Manager

Chrysmo

“To other startup founders and dreamers, in Blacc Spot Media – you’ll find the ideal partner to give flight to your dreams.”

Manoj Doshi, Founder & CEO

Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Contact Sales Learn More
A FEW OF OUR CLIENTS
ultra mobile

“Blacc Spot Media’s experience in next generation WebRTC technology and network infrastructure provided us with the ability to scale and protect the integrity of our platform.”

Jonathan Lin, General Manager

Chrysmo

“To other startup founders and dreamers, in Blacc Spot Media – you’ll find the ideal partner to give flight to your dreams.”

Manoj Doshi, Founder & CEO

Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Learn More Contact Sales