AUTO CLUB SOUTH - AAA
ACE TRAVEL AGENT OF THE FUTURE
LEARN MORE GET STARTED WITH WEBRTC TODAY!
AUTO CLUB SOUTH - AAA
ACE TRAVEL AGENT OF THE FUTURE
LEARN MORE GET STARTED TODAY!
PROJECT OVERVIEW

In partnership with Oracle, Auto Club South – AAA engaged Blacc Spot Media to build an interactive prototype application to reach their new target demographics, millennials. ACE Travel Agent is designed to provide users with a simple and seamless user experience to book reservations and make travel arrangements with live agents using audio and video streaming.

WebRTC allows users to seamlessly communicate in high definition video and/or voice with shared screen capabilities. Enterprises such as AAA can extend access to their Unified Communications (UC) solutions and contact center communications infrastructures to mobile users. In addition, Ace Travel Agent provides customer service representatives a unique way to offer direct selling to customers from within the application.

KEY WEBRTC FEATURES
  • Agents can connect directly with customers using video
  • Customers and agents can have co-browsing sessions
  • Agents receive account data on customers before connecting
  • Customers have an enhanced service experience
aaa logo
PROJECT OVERVIEW

In partnership with Oracle, Auto Club South – AAA engaged Blacc Spot Media to build an interactive prototype application to reach their new target demographics, millennials. ACE Travel Agent is designed to provide users with a simple and seamless user experience to book reservations and make travel arrangements with live agents using audio and video streaming.

WebRTC allows users to seamlessly communicate in high definition video and/or voice with shared screen capabilities. Enterprises such as AAA can extend access to their Unified Communications (UC) solutions and contact center communications infrastructures to mobile users. In addition, Ace Travel Agent provides customer service representatives a unique way to offer direct selling to customers from within the application.

KEY WEBRTC FEATURES
  • Agents can connect directly with customers using video
  • Customers and agents can have co-browsing sessions
  • Agents receive account data on customers before connecting
  • Customers have an enhanced service experience
GET STARTED TODAY
Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Contact Sales Learn More
Need a WebRTC Developer?
Blacc Spot Media has the experience you need
Learn More Contact Sales