The Traditional Call Center Is Dead, But You Can Resurrect It With WebRTC
WebRTC is the bridge between the business and the consumer that provides an instant route to customer service for both. The rapid connectivity enabled by WebRTC allows customers to build greater trust in companies as their problems are solved more efficiently. The reality is that WebRTC offers key competitive advantages for companies with call center solutions who are willing to make the investment.
Teladoc’s How to Guide on Monetizing Telehealth Powered by WebRTC
Teladoc realized early on that they wanted to be the #1 telehealth platform in the world, but they needed a way to provide quality services for their customers while deploying a cost-effective solution that could easily scale as they grew. Teladoc looked to Web Real-Time Communications (WebRTC) to deliver high-quality live audio and video consults to their members.
Over $3.24 Billion in Funding to WebRTC Companies in 2017
In 2017, we saw tremendous growth for companies who implemented Web Real-Time Communications (WebRTC) into their products and services with nearly 50 companies receiving more than $3.24 billion in funding.
What Microsoft Edge’s WebRTC 1.0 APIs Adoption Signals for All
Over the past five years, the WebRTC community has unified in the effort to navigate through major hurdles and obstacles while evolving into a stronger entity. So it will be interesting to see how the pace quickens now that Microsoft is supporting WebRTC 1.0 APIs. We are enthusiastic about where this momentum will take us!
Previewing Persistence Market’s Up-coming WebRTC Report & Telehealth
Over here at Blacc Spot Media, we are very confident that WebRTC will enjoy strong growth in the years ahead. WebRTC offers numerous advantages over other technologies, and it’s ushering in a new era of innovation for the communications industry. Obviously, we’re not the only ones feeling optimistic about WebRTC’s future.
WebTorrent to Tap Into the Power of Bitcoin, Blockchain, and WebRTC
WebRTC continues to be used in unique and innovative ways. Indeed, the WebRTC environment is currently primed for innovation, which makes the technology all the more exciting to work with. As a hot & innovative technology, WebRTC is also being merged with other groundbreaking technologies, including blockchain technology.
Death of Skype for Windows Phones Opens New Doors For WebRTC
In the ever-changing landscape of the communications industry, it is no surprise that more change is in the air. Earlier this month, Microsoft made the major announcement that its VoIP system, Skype, will no longer be available as a Windows Phone app.